We understand you would want to return your product if you are not happy with it so we want to make it as simple as possible for you. Please read the rules carefully in case of considering returning a product:
- You can return the item(s) within 14 days after receiving the parcel. Please note that returns will be made at your own cost.
- Don’t forget to include your reason for returning the item – please see the form for the list of reasons. If there is no return form in your parcel, please click here to download it.
- We need to receive the goods back to our office in their original condition, not worn, washed, or damaged – so, please ensure all goods are packaged securely.
Please ensure to obtain a tracking code at the post office. All returned goods remain in the responsibility of the customer until they reach DAPHALE Studios. DAPHALE does not take any responsibility for lost products and holds the right to refuse a refund in case of lost products. If you have any questions about returning your goods please contact [email protected].